Questions about setting up and using Managed Portfolios and Self-Directed Trading accounts? We have answers!
Check out our frequently asked questions about setting up and using Managed Portfolios and Self-Directed Trading accounts. If you still have questions, log in and send us a secure message.
Opening an Account
Good news! We welcome anyone over the age of 18
with a U.S. permanent
address* and social security
number, including H-1B visa holders, to open a Managed Portfolios
account.
*Includes all 50 states
Yes. Axos Invest welcomes Resident Aliens,
Non-Resident Aliens (NRA), and Green Card holders to both our
Managed Portfolios
and
Self-Directed
Trading programs.
Open
your choice of an IRA or traditional taxable account today, or talk to one of
our Relationship Managers for more information;
877-308-5293.
*Includes all 50 states
We offer a variety of accounts to help you save and invest, including Traditional and Roth IRAs. Axos Invest offers:
- Individual Personal Investment Account
- Traditional IRA
- Roth IRA
Just keep in mind, you do have to be a U.S. resident to open an Axos Invest Managed Portfolios account.
We work tirelessly to offer security features to protect your personal information and accounts. It starts with an in-depth vetting process to confirm your identity.
We're dedicated to our clients’ security. Your information is fully encrypted and securely stored. Check out our Privacy Policy for more detail.
You need to deposit a minimum of $500 to open an Axos Invest Managed Portfolios account. We recommend setting up an auto-deposit to put money into your Managed Portfolios account on a regular schedule.
After you link your bank account, it takes approximately 1-3 business days for your bank to transfer your first deposit and one more business day for Managed Portfolios to build your portfolio. If you log in during this period, you'll see your account is still pending. We'll send you an email letting you know when your money is invested and ready to view.
Your account may be pending because your micro-deposits haven’t been confirmed or because we need additional information from you to verify your account. Log in to our platform for instructions. Also check to see if we've emailed you. If you have any confusion, please reach out to [email protected].
Manage your accounts anywhere, anytime with the Axos app. Download the Axos app for iOS and Android.
That’s entirely up to you. We offer several types of goals: Emergency Fund, Retirement, Build Wealth, New Home, and more.
Goal recommendations are based on several factors, including but not limited to your income, net worth, and time horizon. Remember to keep your Managed Portfolios account up to date to receive the most accurate recommendations!
Pricing
Axos Invest charges an annual 0.24% advisory fee on all accounts over $500. If your end of month account balance is less than $500, the fee is $1 per month.
1/12 of 0.24% of your account balance (or $1 if your end of month account balance is less than $500) is withdrawn from your account each month. The fee is charged retroactively for the previous month – i.e., your January fee is deducted in February.
Axos Invest auto-deducts your fee from your account. If you don’t have enough cash available in your Managed Portfolio account to cover the fee, we may need to sell some securities.
Axos Invest doesn’t charge closing fees for your taxable personal investment account. However, if you close an Axos Invest IRA, there is a $40 fee. Our clearing firm, Axos Clearing, may charge closing or transfer fees.
Axos Clearing is a clearing corporation that handles custody, execution, confirmation, settlement, and delivery of your funds and securities in your portfolio. Closing fees are only charged once Axos Invest or Axos Clearing receives your request to transfer or close your account.
You can add these features at no cost.
Keeping Your Account Up To Date
It’s easy peasy. Log in to your account online or through the app and select Profile & Settings from the drop-down menu.
It’s easy peasy. Log in to your account online or through the app and select Profile & Settings from the drop-down menu.
- Select Personal Information.
- Select the area you would like to edit.
- Make the edit and choose Save.
You should update your contact, financial, and employment details when anything changes. This information allows Axos to help when you apply for a loan or new account. At the very least, review your information once a year to ensure it’s correct and up to date.
This is an important one to keep up to date! You can delete any external bank accounts when you sign in online or in the app. Simply:
- Navigate to the account.
- Within Account Settings, select to remove the account.
You can add a new account by selecting Add an Account. Then:
- Select your external bank.
- Follow the prompts to link your account.
If you would like to close your Managed Portfolios account, please log in and send us a secure message.
Oh, no! We don’t want you to miss out on important information. That said, you can manage your email preferences, and unsubscribe if that’s what you really want, using the link found at the bottom of any Axos Invest email. Follow the link to select which types of emails you’d like to receive. Please note that you can’t unsubscribe from transactional emails.
Using Your Axos Invest Managed Portfolio Account
When you log in online or through the app, navigate to your account. Then, select Move Money. Follow the prompts to choose the accounts you want to move money from and to, the amount, the frequency of the deposit, and your preferred date.
Technically, no. However, linking your bank account not only gives you the authority to transfer funds in and out of your accounts with ease but also helps us make sure your money is going to the right account. If you really want to, you can wire funds to your account, transfer from another brokerage, or even mails us a check.
Here’s how to set up a recurring deposit from your Managed Portfolios account.
Once you log in online or through the app:
- Navigate to your account.
- Choose Move Money.
- Select Transfer Frequency and choose how often you’d like to make the transfer.
- Follow the remaining prompts.
You don’t have to set up recurring deposits, but you can. Scheduling regular deposits can help you stay on track for your financial goals.
If you want to turn off your recurring deposits:
- Log in to your account.
- Navigate to your account and select Move Money.
- Choose Scheduled Transfers.
- Select the Settings button next to the transfer you wish to remove.
- Follow the remaining prompts.
We get that sometimes circumstances change, but here are some tips to keep in mind. Making regular deposits into your Managed Portfolio account keeps you on track to reach your milestones on time. Recurring deposits also help with dollar cost averaging, which means that over time, your account buys more shares when prices are low and fewer shares when prices are high.
Whether you met your goal or need a cash injection, withdrawing money from your account requires just a few simple steps:
- Log into your account online or in the app.
- Select your Managed Portfolios account.
- Choose Move Money.
- Select your Managed Portfolio account for Transfer From.
- Follow the remaining prompts.
After you schedule your withdrawal, it usually takes 3-5 business days for the transfer to complete.
Several factors can influence the answer to this question. First, did the sale of your stocks create a profit or a loss? If you sustained a loss, you might be able to claim it on your taxes. Are you withdrawing funds from a tax-advantaged retirement account?
However, if you profited from the sale and withdrawal, you might be subject to short- or long-term capital gains. Generally, if you held the stock for less than a year, any profits are short-term capital gains and taxed at your regular income tax rate. If you held the stock for a year or longer, your profits are long-term capital gains. The tax rates for long-term capital gains vary depending on your taxable income.
Please note that if you withdraw funds from a retirement portfolio, such as an IRA or 401(k), there may be some penalties, depending on your age. The penalty tax is usually 10% of the taxable amount you withdraw if you’re younger than 59 ½. Additionally, you may need to include any withdrawals in your taxable income and pay income tax on the distribution amount.
There are some exceptions. Make sure to talk to your tax advisor or accountant for personalized advice.
At the moment, you can’t move money between goals.
You can update your goals with just a few clicks:
- Log in to your account online or through the app.
- Navigate to your Managed Portfolio account.
- Select the goal you want to change.
- Choose Edit Goal.
- Follow the prompts.
You can update your goals with just a few clicks:
- Log in to your account online or through the app.
- Navigate to your Managed Portfolio account.
- Select the goal you want to change.
- Choose Edit Goal.
- Follow the prompts.
All about IRAs
You can open Traditional and Roth IRAs with Axos Invest.
Begin the process of opening a Managed Portfolios account. When you reach the Invest Goals page, select Retirement. After providing your expected age of retirement and the amount you expect to spend per year, you will be asked to choose between opening a personal investment account, a Traditional IRA, or a Roth IRA. Select the one that meets your needs.
Want to set up an IRA within the Axos app? It’s easy. Go to the Invest screen and select Add an Account. choose Get Started. You will find IRA options under the Retirement header. Simply select the type of IRA you wish to open and choose Open an account.
To start the rollover process to your IRA with Axos Invest, please send us a secure message, and attach a recent statement from the current provider. One of our associates can assist you with the process.
Yes, you can contribute to your IRA for the previous year, up to the tax filing deadline.
Send a secure message to the customer service team from your online profile to start the “Removal of Excess” request.
About Your Managed Portfolio Account
When you log in online or through the app, you can view your information across different screens. For your personal information, including contact, employment, and financial details, select Profile & Settings from the drop-down menu.
For your Managed Portfolio details, select your account. This will take you to an account details screen that houses an overview of your accounts and milestones. You can review details and make edits.
Log in to your account online or through the app, then:
- Navigate to your Managed Portfolios account.
- Select the goal you want to review.
- From here, you can view your goal’s past performance, projection, portfolio details, and transaction history.
You can review your activity when you log in online or through the app. Once you’re in, select your account to review all the details.
You can access and download your statements when you sign in online or through the app.
- Select your Managed Portfolios Account.
- Navigate to Statements & Documents.
- Choose the year and document type.
You can access your tax documents when you sign in online or through the app.
- Select your Managed Portfolios Account.
- Navigate to Statements & Documents.
- Choose the year and document type.
Manage your accounts anywhere, anytime with the Axos app. Download the Axos app for iOS and Android.
All Managed Portfolio assets are held in an individual brokerage account in your name with Axos Clearing. Axos Clearing is an affiliate company to Axos Invest.
Your account is covered and protected by SIPC in the event that the brokerage firm was to become insolvent. SIPC protects investors against losses that stem from the financial failure of a brokerage company. If a brokerage fails, SIPC will cover losses up to $500,000 with a limit of $250,000 for cash losses. Learn more about SIPC protection at sipc.org.
The Securities Investor Protection Corporation (SIPC) is a non-profit corporation created by the U.S. Congress to protect clients of brokerage firms that have entered bankruptcy. The SIPC covers up to $500,000 per client, which includes a $250,000 limit for cash. Please note the SIPC does not cover a client’s investment losses due to market volatility. Learn more on the SIPC.
Learn more about your
Opening an Account
You can! As long as you’re over the age of 18 and have a U.S. permanent address*
and
Social Security number. H-1B visa
holders are also welcome.
*Includes all 50 states
You’re spoiled for choice here! You can open individual and joint self-directed trading accounts. You can also apply to open a self-directed trading Traditional or Roth IRA. And don’t forget about our Managed Portfolios automated investing option.
Yes. Axos Invest welcomes Resident Aliens, Non-Resident Aliens (NRA), and Green
Card holders to both our
Self-Directed
Trading and
Managed Portfolios
programs.
Open an IRA or
traditional taxable account today,
or talk to one of our Relationship Managers for more information; 877-308-5293.
*Includes all 50 states
Manage your accounts anywhere, anytime with the Axos app. Download the Axos app for iOS and Android.
You can begin to trade as soon as your first deposit settles in your self-directed trading account.
As a Self-Directed Trading account holder, you can trade stocks, exchange-traded funds (ETFs), mutual funds. Self-Directed Trading customers may also be approved for options trading. You can apply for Axos Elite membership for advanced trading options, including margin trading and fully paid lending.
Good news! There is no minimum amount needed to open a standard Self-Directed Trading account. However, there is a $50 minimum to open an IRA.
Technically, no. However, linking your bank account not only gives you the authority to transfer funds in and out of your accounts with ease but also helps us make sure your money is going to the right account. If you really want to, you can wire funds to your account, transfer from another brokerage, or even mails us a check.
You can make deposits to your Self-Directed Trading Account.
Once you log in to your online dashboard:
- Choose the Move Money bar
- Use the Transfer From drop-down to select the account from which you want to move money
- Use the Transfer To drop-down to choose your Self-Directed Trading account
- Select the amount of the deposit you’d like to make
Yes. You can totally transfer your other investment accounts to us. Bring it on!
Once you log in to your account:
- Select fund my account and choose Show more options
- Select Brokerage Transfer
- Enter the account information that you want to transfer from
- Indicate that you have read and agree to the Brokerage Transfer Agreement and Disclaimer
We take care of the rest.
Your account is covered and protected by SIPC in the event that the brokerage firm was to become insolvent. SIPC protects investors against losses that stem from the financial failure of a brokerage company. If a brokerage fails, SIPC will cover losses up to $500,000 with a limit of $250,000 for cash losses. Learn more about SIPC protection at sipc.org.
All cash and securities held in Axos Invest client accounts are protected by SIPC up to $500,000, with a limit of $250,000 for cash. Read more information about SIPC on the SIPC’s web page.
We're dedicated to our clients’ security. Your information is fully encrypted, securely stored, and protected by our state-of-the-art technology. Check out our Privacy Policy for more detail.
Commissions and Fees
Axos Invest offers $0 commissions for stocks and ETFs. Options are $1 per contract, and mutual funds are $9.95 per trade (no-load). Other rates and fees may apply. View all rates and fees.
Remember, Axos Elite members get discounted rates and fees.
Any fees associated with trades are added to the cost of the trade or deducted from the proceeds of a sell.
Any other fees are debited from your account on a schedule depending on the type of fee or when a certain action takes place. For example, we would charge a transfer fee when a transfer is processed.
We charge nominal fees if you close an IRA, and we charge transfer fees for Automated Customer Account Transfer (ACAT) or non-ACAT transfer when you move funds out of your account.
Keeping Your Self-Directed Trading Account Up to Date
It’s easy peasy. Log in to your online profile and click on your initials in the top right corner of your screen.
- Select Profile & Settings from the dropdown menu
- Choose Contact Info in the tile with your name
- When the Contact Info tile opens, select the edit icon next to the details you want to update
If you’ve changed jobs, just repeat this process on the Employment Info tile.
This is an important one to keep up to date! You can delete any external bank accounts from your dashboard. Simply:
- Choose Accounts Header
- Select the Non-Axos Bank hyperlink (name of your external bank account)
- Choose the tab Account Details
- On the right-hand side under “I want to …” Select the hyperlink, Remove the account
You can add a new account by choosing the Add an Account button. Then:
- Select your external bank
- Choose the type of account you want to link
- Log in to your external bank account to link
Your profile is so easy to update. Simply log in and click on your initials in the top right corner of your screen. Then:
- Select Profile & Settings from the dropdown menu
- Choose Personal Info in the tile with your name
- When the Personal Info tile opens, select the edit icon next to the details you want to update
If you would like to close your Self Directed Trading account, please log in and send us a secure message.
Using Your Self-Directed Trading Account
Once you log in to your account:
- Select the accounts tab
- Select Self-Directed Trading account
- Choose Trade Securities (it’s right above the Overview block)
- Select Trading tab
- Choose the investment instrument (Equities, Options, Mutual funds) in the menu bar on the left
- Complete the trade fields
- Choose continue
- Review your trade details
- Correct or Confirm the order
Once you log in to your account:
- Select on accounts tab
- Select Self-Directed Trading account
- Choose Trade Securities (it’s right above the Overview block)
- Select “Orders”
Once you log in to your account:
- Select on accounts tab
- Select Self-Directed Trading account
- Choose Trade Securities (it’s right above the Overview block)
- Select My Menu
- Select Portfolio from the drop down menu
You can make deposits to your Self-Directed Trading Account.
Once you log in to your online dashboard:
- Choose the Move Money bar
- Use the Transfer From drop-down to select the account from which you want to move money
- Use the Transfer To drop-down to choose your Self-Directed Trading account
- Select the amount of the deposit you’d like to make
Yay! You met your goal or have something special in mind. Remember, you can only withdraw money from your Cash & Cash Investments. If all of your money is invested, you need to liquidate (sell) the appropriate amount of investments.
- Log in to your profile
- Select Accounts tab
- Choose Self-Directed Trading Account
- Select Account Details tab
- Choose Make a Transfer under the I want to… section
- Choose the accounts you want to transfer money to and from
- Enter the amount you want to move
- Select the frequency and date
- Select Transfer Funds
Axos Elite members have access to extended trading hours.
- Normal hours: 9:30am to 4:00pm ET
- Pre-market hours: 4:00am to 9:25am ET
- Post-market hours: 4:01PM to 7:00pm ET
When you place a trade outside of normal hours, you can choose the market session (normal, pre, or post) for the order to process. If you don’t choose a session, your order is placed in a queue to trade when the next normal trading hours open.
Market research is available on your trading platform dashboard. Remember, Axos Elite members have access to real-time market data and premium TipRanks™ market research.
Margin trading is only available to Axos Elite members. When you sign up for Axos Elite, you also have access to premium TipRanks™ market research, real-time market data, and fully paid lending options.
Please contact your tax professional for questions about tax implications.
Please contact a Certified Financial Planner or a Registered Investment Advisor for advice. For a more hands-off approach, you can open a Managed Portfolios account.
Subscription – Axos Elite
Axos Elite boosts your investment capabilities. Membership provides an advanced variety of investment instruments and enhanced personalization. You have access to:
- Real-time market data and premium TipRanks™ research
- Extended trading hours
- Margin trading
- Discounted rates and fees
You can opt in for Axos Elite membership when you sign up for a Self-Directed Trading account. It’s an option during the enrollment process.
You can access all the benefits and perks of Axos Elite for just $10 per month.
TipRanks™ is a platform that collects, appraises, and ranks the stock recommendations from thousands of financial analysts, based on accuracy and performance. It includes trending stock data by sector and other tools including stock scores, portfolio trackers, and the ability to track your favorite experts’ advice.
Axos Elite members have access to extended trading hours.
- Normal hours: 9:30am to 4:00pm ET
- Pre-market hours: 4:00am to 9:25am ET
- Post-market hours: 4:01PM to 7:00pm ET
When you place a trade outside of normal hours, you can choose the market session (normal, pre, or post) for the order to process. If you don’t choose a session, your order is placed in a queue to trade when the next normal trading hours open.
If you would like to stop your subscription, log in to your account and send us a secure message.
About Your Self-Directed Trading Account
- Log in to your account
- Choose the Accounts tab
- Select Self-Directed Trading account
- Select Trade Securities (it’s right above the Overview block)
- Select My Menu
- Select Portfolio from the drop down menu
- Log in to your account
- Choose the Accounts tab
- Select your Self-Directed Trading Account
- Choose the Statements/Tax Forms tab
- Choose the year and appropriate document type
- Log in to your account
- Choose the Accounts tab
- Select your Self-Directed Trading Account
- Choose the Statements/Tax Forms tab
- Choose the year and appropriate document type
All Self-Directed Trading assets are held in an individual brokerage account in your name with Axos Clearing. Axos Clearing is a clearing firm that is an affiliate company to Axos Invest.
Your account is covered and protected by SIPC in the event that the brokerage firm was to become insolvent. SIPC protects investors against losses that stem from the financial failure of a brokerage company. If a brokerage fails, SIPC will cover losses up to $500,000 with a limit of $250,000 for cash losses. Learn more about SIPC protection at sipc.org.
The Securities Investor Protection Corporation (SIPC) is a non-profit corporation created by the U.S. Congress to protect clients of brokerage firms that have entered bankruptcy. The SIPC covers up to $500,000 per client, which includes a $250,000 limit for cash. Please note the SIPC does not cover a client’s investment losses due to market volatility. Learn more on the SIPC.
Learn more about your
trading methods.
Still have questions? Existing customers: Sign in to your account and send us a secure message with your questions.
Existing customer? Sign in
Send us a secure message.
Not yet a customer? Just email us at [email protected]. Our friendly and knowledgeable team can answer your questions and walk you through the account opening process.
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