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Questions about setting up and using Managed Portfolios and Self-Directed Trading accounts? We have answers!

Check out our frequently asked questions about setting up and using Managed Portfolios and Self-Directed Trading accounts. If you still have questions, log in and send us a secure message.

Opening an Account

Good news! We welcome anyone over the age of 18 with a U.S. permanent address* and social security number, including H-1B visa holders, to open a Managed Portfolios account.

*Includes all 50 states

We offer a variety of accounts to help you save and invest, including Traditional and Roth IRAs. Axos Invest offers:

  • Individual Personal Investment Account
  • Traditional IRA
  • Roth IRA

Just keep in mind, you do have to be a U.S. resident to open an Axos Invest Managed Portfolios account.

We work tirelessly to offer security features to protect your personal information and accounts. It starts with an in-depth vetting process to confirm your identity.

We're dedicated to our clients’ security. Your information is fully encrypted and securely stored. Check out our Privacy Policy for more detail.

You need to deposit a minimum of $500 to open an Axos Invest Managed Portfolios account. We recommend setting up an auto-deposit to put money into your Managed Portfolios account on a regular schedule.

After you link your bank account, it takes approximately 1-3 business days for your bank to transfer your first deposit and one more business day for Managed Portfolios to build your portfolio. If you log in during this period, you'll see your account is still pending. We'll send you an email letting you know when your money is invested and ready to view.

Your account may be pending because your micro-deposits haven’t been confirmed or because we need additional information from you to verify your account. Log in to our platform for instructions. Also check to see if we've emailed you. If you have any confusion, please reach out to [email protected].

Manage your accounts anywhere, anytime with the Axos app. Download the Axos app for iOS and Android.

A goal is a financial target. You can save toward multiple targets, including retirement, deposits for a new home, weddings, or simply building wealth.

That’s entirely up to you. We offer several types of goals: Emergency Fund, Retirement, Build Wealth, New Home, and more.

Goal recommendations are based on several factors, including but not limited to your income, net worth, and time horizon. Remember to keep your Managed Portfolios account up to date to receive the most accurate recommendations!

Pricing

Axos Invest charges an annual 0.24% advisory fee on all accounts over $500. If your end of month account balance is less than $500, the fee is $1 per month.

1/12 of 0.24% of your account balance (or $1 if your end of month account balance is less than $500) is withdrawn from your account each month. The fee is charged retroactively for the previous month – i.e., your January fee is deducted in February.

Axos Invest auto-deducts your fee from your account. If you don’t have enough cash available in your Managed Portfolio account to cover the fee, we may need to sell some securities.

Axos Invest doesn’t charge closing fees for your taxable personal investment account. However, if you close an Axos Invest IRA, there is a $40 fee. Our clearing firm, Axos Clearing, may charge closing or transfer fees.

Axos Clearing is a clearing corporation that handles custody, execution, confirmation, settlement, and delivery of your funds and securities in your portfolio. Closing fees are only charged once Axos Invest or Axos Clearing receives your request to transfer or close your account.

You can add these features at no cost.

Keeping Your Account Up To Date

It’s easy peasy. Log in to your online profile and click on your initials in the top right corner of your screen.

  • Select Profile & Settings from the dropdown menu
  • Choose Contact Info in the tile with your name
  • When the Contact Info tile opens, select the edit icon next to the details you want to update

If you’ve changed jobs, just repeat this process on the Employment Info tile.

Your profile is so easy to update. Simply log in and click on your initials in the top right corner of your screen. Then:

  • Select Profile & Settings from the dropdown menu
  • Choose Personal Info in the tile with your name
  • When the Personal Info tile opens, select the edit icon next to the details you want to update

You should update your contact, financial, and employment details when anything changes. This information allows Axos to help when you apply for a loan or new account. At the very least, review your information once a year to ensure it’s correct and up to date.

This is an important one to keep up to date! You can delete any external bank accounts from your dashboard. Simply:

  • Choose Accounts Header
  • Select the Non-Axos Bank hyperlink (name of your external bank account)
  • Choose the tab Account Details
  • On the right-hand side under “I want to …” Select the hyperlink, Remove the account

You can add a new account by choosing the Add an Account button. Then:

  • Select your external bank
  • Choose the type of account you want to link
  • Log in to your external bank account to link

If you would like to close your Managed Portfolios account, please log in and send us a secure message.

Oh, no! We don’t want you to miss out on important information. That said, you can manage your email preferences, and unsubscribe if that’s what you really want, using the link found at the bottom of any Axos Invest email. Follow the link to select which types of emails you’d like to receive. Please note that you can’t unsubscribe from transactional emails.

Using Your Axos Invest Managed Portfolio Account

When you log in to your dashboard, click on the Move Money tab. Then use the drop down menus in the Move Money fields to select the accounts you want to move money from and into, the amount, the frequency of the deposit, and your preferred date.

Technically, no. However, linking your bank account not only gives you the authority to transfer funds in and out of your accounts with ease but also helps us make sure your money is going to the right account. If you really want to, you can wire funds to your account, transfer from another brokerage, or even mails us a check.

There are several ways to set up a recurring or direct deposit.

Set up a recurring deposit from your Managed Portfolios account.

Once you log in to your account:

  • Select View My Accounts
  • Choose the Go to Goal Summary button
  • Select the Transfer Funds button
  • Choose Set/Edit Recurring Deposits
  • Follow the prompts

Set up a Direct Deposit from your paycheck without having to contact HR or payroll

Once you log in to your account:

  • Select the account you want to set up Direct Deposit for under the Accounts tab
  • Open the Account Details tab
  • Select Manage my Direct Deposit
  • Start a New Request
  • Select Get Started
  • Enter your employer name or other income source
  • Follow the prompts

You don’t have to set up recurring deposits, but you can. Scheduling regular deposits can help you stay on track for your financial goals.

If you want to turn off your recurring deposits:

  • Log in to your account
  • Choose the Move Money option from the banner
  • Choose Scheduled Transfers
  • Select the Settings button next to the transfer you wish to remove
  • Choose Remove Series
  • Confirm the Cancel

We get that sometimes circumstances change, but don’t give up on recurring deposits. Making regular deposits into your Managed Portfolio account keeps you on track to reach your milestones on time. Recurring deposits also help with dollar cost averaging, which means that over time, your account buys more shares when prices are low and fewer shares when prices are high.

Whether you met your goal or need a cash injection, withdrawing money from your account requires just a few simple steps:

  • Log into your online profile
  • Select your Managed Portfolios account
  • Choose the Move Money tab
  • Select your Transfer From and Transfer To accounts
  • Enter the amount of money you want to move
  • Select One Time under frequency and add the date you want to make the transfer

After you schedule your withdrawal, it usually takes 3-5 business days for the transfer to complete.

Several factors can influence the answer to this question. First, did the sale of your stocks create a profit or a loss? If you sustained a loss, you might be able to claim it on your taxes. Are you withdrawing funds from a tax-advantaged retirement account?

However, if you profited from the sale and withdrawal, you might be subject to short- or long-term capital gains. Generally, if you held the stock for less than a year, any profits are short-term capital gains and taxed at your regular income tax rate. If you held the stock for a year or longer, your profits are long-term capital gains. The tax rates for long-term capital gains vary depending on your taxable income.

Please note that if you withdraw funds from a retirement portfolio, such as an IRA or 401(k), there may be some penalties, depending on your age. The penalty tax is usually 10% of the taxable amount you withdraw if you’re younger than 59 ½. Additionally, you may need to include any withdrawals in your taxable income and pay income tax on the distribution amount.

There are some exceptions. Make sure to talk to your tax advisor or accountant for personalized advice.

At the moment, you can’t move money between goals.

Maybe your budget just increased for that new home you’ve been saving for or you want six months of savings instead of three in your Emergency fund. Whatever your reason, you can update your goals with just a few clicks:

  • Log in to your account dashboard
  • Choose View My Account
  • Select Go to Goal Summary on the milestone you want to change
  • Choose Edit
  • Follow the prompts

Financial goals can change. If you need to close a goal, simply:

  • Log in to your account dashboard
  • Select View My Account on the Investment Goals tile
  • Choose Manage Account
  • Select the goal you want to close
  • Choose Edit
  • Choose Delete this goal/Milestone

Please note that you cannot delete goal with pending transactions.

All about IRAs

You can open Traditional and Roth IRAs with Axos Invest.

Begin the process of opening a Managed Portfolios account. When you reach the Invest Goals page, select “Retirement.” After providing your expected age of retirement and the amount you expect to spend per year, you will be asked to choose between opening a personal investment account, a Traditional IRA, or a Roth IRA. Select the one that meets your needs.

To start the rollover process to your IRA with Axos Invest, please send us a secure message, and attach a recent statement from the current provider. One of our associates can assist you with the process.

Yes, you can contribute to your IRA for the previous year, up to the tax filing deadline.

Send a secure message to the customer service team from your online profile to start the “Removal of Excess” request.

About Your Managed Portfolio Account

When you log in, you can view your information under different tabs. You can review your personal information, including contact, employment, and financial details, by clicking on your initials in the upper right corner of the screen and selecting Profile & Settings.

The Dashboard tab shows an overview of your accounts and milestones. You can see more detail about your accounts by selecting the account tab and then choosing the account you want to review.

Log in to your online profile, then:

  • Select the Dashboard tab and choose View My Accounts on the Investment Goals tile
  • Select the goal you want to review and select Go to Goal Summary
  • Use the tabs to see your goal’s past performance, projection, portfolio details, and transaction history

Log in to your online profile, then:

  • Select the Accounts tab
  • Choose your Managed Portfolios account
  • Select the ‘Transactions’ tab

You can access and download your statements from your online profile. Log in, then:

  • Choose the Accounts tab
  • Select your Managed Portfolios Account
  • Select the Statements/Tax Forms tab
  • Choose the year and document type

Your tax documents are available in your online profile. Log in, then:

  • Choose the Accounts tab
  • Select your Managed Portfolios Account
  • Choose the Statements/Tax Forms tab
  • Choose the year and document type you’re looking for

Manage your accounts anywhere, anytime with the Axos app. Download the Axos app for iOS and Android.

All Managed Portfolio assets are held in an individual brokerage account in your name with Axos Clearing. Axos Clearing is an affiliate company to Axos Invest.

Your account is covered and protected by SIPC in the event that the brokerage firm was to become insolvent. SIPC protects investors against losses that stem from the financial failure of a brokerage company. If a brokerage fails, SIPC will cover losses up to $500,000 with a limit of $250,000 for cash losses. Learn more about SIPC protection at sipc.org.

The Securities Investor Protection Corporation (SIPC) is a non-profit corporation created by the U.S. Congress to protect clients of brokerage firms that have entered bankruptcy. The SIPC covers up to $500,000 per client, which includes a $250,000 limit for cash. Please note the SIPC does not cover a client’s investment losses due to market volatility. Learn more on the SIPC.

Opening an Account

You can! As long as you’re over the age of 18 and have a U.S. permanent address* and Social Security number. H-1B visa holders are also welcome.

*Includes all 50 states

You’re spoiled for choice here! You can open individual and joint self-directed trading accounts. You can also apply to open a self-directed trading Traditional or Roth IRA. And don’t forget about our Managed Portfolios automated investing option.

Manage your accounts anywhere, anytime with the Axos app. Download the Axos app for iOS and Android.

You can begin to trade as soon as your first deposit settles in your self-directed trading account.

As a Self-Directed Trading account holder, you can trade stocks, exchange-traded funds (ETFs), mutual funds. Self-Directed Trading customers may also be approved for options trading. You can apply for Axos Elite membership for advanced trading options, including margin trading and fully paid lending.

Good news! There is no minimum amount needed to open a standard Self-Directed Trading account. However, there is a $50 minimum to open an IRA.

Technically, no. However, linking your bank account not only gives you the authority to transfer funds in and out of your accounts with ease but also helps us make sure your money is going to the right account. If you really want to, you can wire funds to your account, transfer from another brokerage, or even mails us a check.

Moving money into your Self-Directed Trading account is super easy. You can schedule both one-time and recurring deposits to your Self-Directed Trading account. Once you log in to your account:

  • Choose the Move Money tab
  • Select the account you want to move money from in the Transfer from drop-down
  • Select your self-directed trading account in the Transfer To drop-down
  • Select the amount and frequency of the deposit you’d like to make

You can also set up a Direct Deposit from your paycheck without having to contact HR or payroll.

Once you log in to your account:

  • Select the account you want to set up Direct Deposit for under the Accounts tab
  • Open the Account Details tab
  • Select Manage my Direct Deposit
  • Start a New Request
  • Select Get Started
  • Enter your employer name or other income source
  • Follow the prompts

Yes. You can totally transfer your other investment accounts to us. Bring it on!

Once you log in to your account:

  • Select fund my account and choose Show more options
  • Select Brokerage Transfer
  • Enter the account information that you want to transfer from
  • Indicate that you have read and agree to the Brokerage Transfer Agreement and Disclaimer

We take care of the rest.

Your account is covered and protected by SIPC in the event that the brokerage firm was to become insolvent. SIPC protects investors against losses that stem from the financial failure of a brokerage company. If a brokerage fails, SIPC will cover losses up to $500,000 with a limit of $250,000 for cash losses. Learn more about SIPC protection at sipc.org.

The Securities Investor Protection Corporation (SIPC) is a non-profit corporation created by the U.S. Congress to protect clients of brokerage firms that have entered bankruptcy. The SIPC covers up to $500,000 per client, which includes a $250,000 limit for cash. Please note the SIPC does not cover a client’s investment losses due to market volatility. Learn more on the SIPC.

We're dedicated to our clients’ security. Your information is fully encrypted, securely stored, and protected by our state-of-the-art technology. Check out our Privacy Policy for more detail.

Commissions and Fees

Axos Invest offers $0 commissions for stocks and ETFs. Options are $1 per contract, and mutual funds are $9.95 per trade (no-load). Other rates and fees may apply. View all rates and fees.

Remember, Axos Elite members get discounted rates and fees.

Any fees associated with trades are added to the cost of the trade or deducted from the proceeds of a sell.

Any other fees are debited from your account on a schedule depending on the type of fee or when a certain action takes place. For example, we would charge a transfer fee when a transfer is processed.

We charge nominal fees if you close an IRA, and we charge transfer fees for Automated Customer Account Transfer (ACAT) or non-ACAT transfer when you move funds out of your account.

Keeping Your Self-Directed Trading Account Up to Date

It’s easy peasy. Log in to your online profile and click on your initials in the top right corner of your screen.

  • Select Profile & Settings from the dropdown menu
  • Choose Contact Info in the tile with your name
  • When the Contact Info tile opens, select the edit icon next to the details you want to update

If you’ve changed jobs, just repeat this process on the Employment Info tile.

This is an important one to keep up to date! You can delete any external bank accounts from your dashboard. Simply:

  • Choose Accounts Header
  • Select the Non-Axos Bank hyperlink (name of your external bank account)
  • Choose the tab Account Details
  • On the right-hand side under “I want to …” Select the hyperlink, Remove the account

You can add a new account by choosing the Add an Account button. Then:

  • Select your external bank
  • Choose the type of account you want to link
  • Log in to your external bank account to link

Your profile is so easy to update. Simply log in and click on your initials in the top right corner of your screen. Then:

  • Select Profile & Settings from the dropdown menu
  • Choose Personal Info in the tile with your name
  • When the Personal Info tile opens, select the edit icon next to the details you want to update

If you would like to close your Self Directed Trading account, please log in and send us a secure message.

Using Your Self-Directed Trading Account

Once you log in to your account:

  • Select the accounts tab
  • Select Self-Directed Trading account
  • Choose Trade Securities (it’s right above the Overview block)
  • Select Trading tab
  • Chose the investment instrument (Equities, Options, Mutual funds) in the menu bar on the left
  • Complete the trade fields
  • Choose continue
  • Review your trade details
  • Correct or Confirm the order

Once you log in to your account:

  • Select on accounts tab
  • Select Self-Directed Trading account
  • Choose Trade Securities (it’s right above the Overview block)
  • Select “Orders”

Once you log in to your account:

  • Select on accounts tab
  • Select Self-Directed Trading account
  • Choose Trade Securities (it’s right above the Overview block)
  • Select My Menu
  • Select Portfolio from the drop down menu

You can schedule both one-time and recurring deposits to your Self-Directed Trading Account.

Once you log in to your online dashboard:

  • Choose the Move Money tab
  • Select the account you want to move money from in the Transfer from drop-down
  • Select your self-directed trading account in the Transfer To drop-down
  • Select the amount and frequency of the deposit you’d like to make

You can also set up a Direct Deposit from your paycheck without having to contact HR or payroll.

Once you log in to your account:

  • Select the account you want to set up Direct Deposit for under the Accounts tab
  • Open the Account Details tab
  • Select Manage my Direct Deposit
  • Start a New Request
  • Select Get Started
  • Enter your employer name or other income source
  • Follow the prompts

Yay! You met your goal or have something special in mind. Remember, you can only withdraw money from your Cash & Cash Investments. If all of your money is invested, you need to liquidate (sell) the appropriate amount of investments.

  • Log in to your profile
  • Select Accounts tab
  • Choose Self-Directed Trading Account
  • Select Account Details tab
  • Choose Make a Transfer under the I want to… section
  • Choose the accounts you want to transfer money to and from
  • Enter the amount you want to move
  • Select the frequency and date
  • Select Transfer Funds

Axos Elite members have access to extended trading hours.

  • Normal hours: 9:30am to 4:00pm ET
  • Pre-market hours: 4:00am to 9:25am ET
  • Post-market hours: 4:01PM to 7:00pm ET

When you place a trade outside of normal hours, you can choose the market session (normal, pre, or post) for the order to process. If you don’t choose a session, your order is placed in a queue to trade when the next normal trading hours open.

Market research is available on your trading platform dashboard. Remember, Axos Elite members have access to real-time market data and premium TipRanks™ market research.

Margin trading is only available to Axos Elite members. When you sign up for Axos Elite, you also have access to premium TipRanks market research, real-time market data, and fully paid lending options.

Please contact your tax professional for questions about tax implications.

Please contact a Certified Financial Planner or a Registered Investment Advisor for advice. For a more hands-off approach, you can open a Managed Portfolios account.

Subscription – Axos Elite

Axos Elite boosts your investment capabilities. Membership provides an advanced variety of investment instruments and enhanced personalization. You have access to:

  • Real-time market data and premium TipRanks research
  • Extended trading hours
  • Margin trading
  • Discounted rates and fees

You can opt in for Axos Elite membership when you sign up for a Self-Directed Trading account. It’s an option during the enrollment process.

You can access all the benefits and perks of Axos Elite for just $10 per month.

TipRanks is a platform that collects, appraises, and ranks the stock recommendations from thousands of financial analysts, based on accuracy and performance. It includes trending stock data by sector and other tools including stock scores, portfolio trackers, and the ability to track your favorite experts’ advice.

Axos Elite members have access to extended trading hours.

  • Normal hours: 9:30am to 4:00pm ET
  • Pre-market hours: 4:00am to 9:25am ET
  • Post-market hours: 4:01PM to 7:00pm ET

When you place a trade outside of normal hours, you can choose the market session (normal, pre, or post) for the order to process. If you don’t choose a session, your order is placed in a queue to trade when the next normal trading hours open.

If you would like to stop your subscription, log in to your account and send us a secure message.

About Your Self-Directed Trading Account

  • Log in to your account
  • Choose the Accounts tab
  • Select Self-Directed Trading account
  • Select Trade Securities (it’s right above the Overview block)
  • Select My Menu
  • Select Portfolio from the drop down menu
  • Log in to your account
  • Choose the Accounts tab
  • Select your Self-Directed Trading Account
  • Choose the Statements/Tax Forms tab
  • Choose the year and appropriate document type
  • Log in to your account
  • Choose the Accounts tab
  • Select your Self-Directed Trading Account
  • Choose the Statements/Tax Forms tab
  • Choose the year and appropriate document type

The Axos app is available on iOS and Android.

All Self-Directed Trading assets are held in an individual brokerage account in your name with Axos Clearing. Axos Clearing is a clearing firm that is an affiliate company to Axos Invest.

Your account is covered and protected by SIPC in the event that the brokerage firm was to become insolvent. SIPC protects investors against losses that stem from the financial failure of a brokerage company. If a brokerage fails, SIPC will cover losses up to $500,000 with a limit of $250,000 for cash losses. Learn more about SIPC protection at sipc.org.

The Securities Investor Protection Corporation (SIPC) is a non-profit corporation created by the U.S. Congress to protect clients of brokerage firms that have entered bankruptcy. The SIPC covers up to $500,000 per client, which includes a $250,000 limit for cash. Please note the SIPC does not cover a client’s investment losses due to market volatility. Learn more on the SIPC.

Contact Us

Still have questions? Existing customers: Sign in to your account and send us a secure message with your questions.

Existing customer? Sign in

Send us a secure message.

Not yet a customer? Just email us at [email protected]. Our friendly and knowledgeable team can answer your questions and walk you through the account opening process.

Not a customer? Email Us

[email protected]